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Your account

Export or delete your data

Download everything, delete a store, or close your account.

  • Download everything: Settings › Store › Your data gives you a file with your store, menu, recipes, sales, slips and bank lines.
  • Sales history is kept for about 13 months, then deleted automatically. Slips and statements stay until you delete them.
  • Delete a store: also under Your data. It removes the store, its menu, recipes, sales, slips, statements and their files for good.
  • Delete your account: Settings › Account › Delete account. Stores where you're the only owner are deleted too.
Deleting a store also cancels its subscription at PayFast, so you won't be charged again.

Still stuck?

Send us a message with your store name and what you were trying to do, and we'll help you get going.

[email protected]